Large white kitchen with island bar counter and four bar stools

ABOUT US

A HISTORY OF PERSONAL SERVICE

We take a personal approach from the beginning of every project to ensure you will absolutely love your finished space. We take the time to get to know you before we begin any design. For example, we ask important questions about your lifestyle and goals for the space we are designing. Whether it’s a kitchen, bathroom or any other area of the home, we seek to understand your goals for the space. Ultimately, it’s a matter of listening, and we do that every step of the way, from start to finish.

FROM MY
FATHER’S
HANDS
TO MINE

“At age 8, my Dad taught me that, when it comes to each project, ONLY absolute perfection is acceptable…and it shows! Every client will work directly with one of our talented designers, who will manage your project at every stage. Our Company standards are set to ensure that each designer has the foundation in which I was taught by my Father. That’s why our work consistently exceeds our clients’ expectations.”

Chandra Medlin

Owner, Thomas Mix Kitchens & Baths

OUR COMPANY STANDARDS
START WITH YOU

Notice our company standards start with “listening to our customers.” In other words, we put you front and center in the process. After this important first standard, they keep getting better. Essentially, here are 16 great reasons to choose Thomas Mix Kitchens & Baths for your next project:

1

Listening to our customers helps us understand who they are. That is the first vital step in building a relationship at Thomas Mix Kitchens & Baths.

2

We help customers understand industry standards and products. This ensures they will make the best possible choices for their lifestyle and budget.

3

The customer’s needs become our needs. Doing more to reach perfection distinguishes us from our competitors

4

At the planning stage, we explain the choices available to our customers. We want them to make informed decisions and enjoy peace of mind when they do.

5

We can create conceptual drawings by hand; they are a specialty in this industry. Our clients rave about how clear and easy to understand hand drawn depictions are. For those who need help seeing the big picture, we will be glad to provide 3D color renderings or computer-generated drawings.

6

We are precise in our estimates and plan out each line item before presenting to the customer. When we say we can do something, we’re confident we can.

7

Every remodel has its share of surprises. We handle those issues without alarming the customer. Moreover, we offer solutions to get the situation handled.

8

Our entire team will show up for work at the promised time. They will return customer calls and fully dedicate themselves to the project. If there is an unforeseen delay we will communicate with you and keep you informed.

9

Thomas Mix Kitchens & Baths installers exceed our strict standards for workmanship and job site conduct and arrive as scheduled.

10

We sweat every detail on every project, from start to finish, every time. There are no exceptions.

11

We always give more than we promise, in products and customer service.

12

Trust matters. Many customers are so confident in us that they give us the keys to their home and do the work in their absence. Some clients even permit us to show off our work while they are away.

13

We must exceed customer expectations.

14

Every customer must be delighted with the work. We’d like them to feel like they can show off their home and give us a ringing testimonial.

15

To show our appreciation for their business, each customer receives a free gift.

16

We wait until a project is 100% complete before collecting the final payment.

BRINGING EXCELLENCE

Every step of the way

We provide custom home remodeling services handcrafted to the highest standards. Throughout your design journey, you’ll enjoy personal, one-on-one consultation. Together, we will bring new life to your: